Househelps and nannies your family can trust.

Every househelp has passed a police record check, a medical check-up and hospitality training before we introduce them to you.

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If a placement isn't the right fit, tell us. Replacements follow your service agreement.

From request to placement in four steps

You tell us what your home needs. We handle the searching, checking, and matching.

1

Tell us what you need

We learn about your household: who needs care, the hours, and what a good fit looks like.

2

Meet your shortlist

We introduce 2 to 3 matched, verified candidates and you interview them.

3

Start with a trial

Where appropriate, a paid trial lets you and the househelp confirm it works first.

4

Placement and follow-up

Your househelp starts, and we check in with you at 7, 30, 60 and 90 days.

Trust is the whole job

Letting someone into your home is a big decision. Here is what we do before we ask you to make it.

Identity and background checked

Identity verified, previous employers and references contacted, and police vetting completed before anyone joins our list.

Medically checked

Every househelp completes a medical check-up so you know they are fit to care for your home and family.

Properly trained

Housekeeping standards, safeguarding, emergency response and conduct, led by someone with hospitality management experience.

A Prestige Care Passport

Each househelp has a verified record of their identity, checks, training and references. It is kept up to date, and they are not placed if a key check expires.

Pick the package that fits

Both include full vetting and training. Our placement fee and the househelp's salary are separate, and everything is agreed in writing before service begins.

Standard

A vetted, trained househelp matched to your home
  • Police and medical checks
  • Hospitality-trained househelp
  • Matched to your household's needs
Contact us for pricing
Request standard

Premium

Fast placement when you need help now
  • Everything in Standard
  • Placement within days, subject to availability
  • Priority matching
Contact us for pricing
Request premium

The Prestige promise

Verified peopleIdentity, background, references and training checked before placement.
Clear standardsA written scope of duties and conduct rules for every assignment.
Reliable careAttendance is monitored, with a clear process for absences and replacements.
Visible supervisionRegular follow-up with you and your househelp.

If a placement isn't the right fit, tell us. We will step in and, where needed, work with you on a replacement, as set out in your service agreement.

Questions families ask us

What does your vetting cover?

We verify identity, contact previous employers and references, and complete police vetting and a medical check-up. Every househelp is interviewed and assessed on skills and safeguarding, then trained. It is all recorded in their Prestige Care Passport.

How long does placement take?

Premium placements are made within days, subject to availability. For Standard, we give you a timeline once we confirm your request and know what you need.

Who trains your househelps?

Training is led by someone with hospitality management experience. It covers housekeeping standards, safeguarding, emergency response and conduct.

Can I meet the househelp before they start?

Yes. We introduce a shortlist of 2 to 3 candidates and you interview them. Where appropriate, there is also a paid trial before the placement is confirmed.

What if the househelp is not the right fit?

Tell us. We look into it, and where needed we work with you on a replacement, as set out in your service agreement.

How do fees and the agreement work?

Our placement fee and the househelp's salary are kept separate. Fees, salary arrangements, guarantee terms and refund rules are all written down and agreed before service begins.

How do you keep my family safe?

We have zero tolerance for abuse, neglect or mistreatment. Househelps are trained in safeguarding and emergency response, families have a confidential way to raise concerns, and serious concerns are escalated immediately.

Is my family's information safe?

Yes. We never share photos or details of your family or home without your consent, and our househelps are not allowed to post about the homes they work in.

I want to work as a househelp. How do I join?

Fill in the application form on this page. We verify your identity and references, check your police record, complete a medical check-up, and train you before you are placed.

Get started

Choose the form that fits you. It opens WhatsApp with your details filled in, so you can send it to us straight away.

I need a househelp

Tell us about your home and we will get back to you.

Duties needed (tick all that apply)

We only use your details to respond to your request and arrange your placement. We do not sell or share them. Read our privacy notice.

I want to work as a househelp

Apply to join our trained and vetted list.

Every applicant has their identity, references and police record checked, and completes a medical check-up and training, before being placed.

We only use your details to process your application. We do not sell or share them. Read our privacy notice.

Privacy Notice

At Prestige Home Assist, we respect your privacy. We collect your name, phone number, and basic work history through our online forms to help us match househelps and nannies with suitable employers.

Your information is used only for placement services and related communication. We will never sell your personal information to anyone. We take reasonable steps to keep your information safe and share it only when necessary to arrange a placement.

By submitting your details, you agree to their use for these purposes. We handle your personal information in line with Ghana's Data Protection Act, 2012 (Act 843).

For questions or requests about your personal information, please contact Prestige Home Assist.

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